Gartner Research

Top Unified Retail Commerce Execution Trends for CIOs 2023

Analysts:Tom Nolan, Hanna Karki, Robert Hetu, Kelsie Marian, Max Hammond, Sandeep Unni, Miriam Burt, Jonathan Kutner

During the past few years, retailers have increasingly been hit with a series of public health, macroeconomic, geopolitical and climate change disruptions. Utilize this trends research to advise the business on how to grow profitability by investing in technology to implement immersive experiences, optimize margin and create new revenue streams.

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