Around 80% of finance leaders have implemented or are planning to implement robotics process automation (RPA) as a way to reduce costs, minimze effort and improve speed and accuracy of data. Still, adoption of new digital technologies and cloud remains a challenging feat. Hear how Tom Roberts, CFO of Canada Scool of Public Service, leveraged Gartner support to introduce effective RPA processes to support the organization.
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Mission-critical priority
Tasked with providing better data to the organization, the CFO focused on automation and digitization of services to provide more timely and accurate data, specifically through RPA.
How Gartner helped
Gartner was able to provide the CFO with research and access to experts in order to allow him and his team to set an RPA strategy that worked for their organization. By educating the CFO on the benefits and pitfalls of certain RPA strategies, he has been able to put 2 full RPA processes in place with hopes of implementing an additional 5-6 processes. The CFO anticipates to continue leveraging Gartner's support as they digitize their function beyond just RPA.
Business impact
With Gartner’s support, Canada School of Public Service:
- Evaluated common benefits and pitfalls of RPA choices in order to determine a best-fit RPA strategy for their organization.
- Implement two full RPA processes, with hopes to add 5-6 additional RPA processes while leveraging Gartner' continued support.
Industry:
Education
Revenue:
Approx $96 Million
Employees:
500-1,000
