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Download:Common BPO Pricing Models
Download:Quick Answer: Are Multiple BPOs Better Than One?
Download:Getting the Most Out of Business Process Outsourcing
Download:Gartner Magic Quadrant for Customer Service BPO
Download:Toolkit: HR Business Process Outsourcing Vendor Evaluation
Download:Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing
Download:Critical Capabilities for Finance and Accounting Business Process Outsourcing