April 02, 2018
April 02, 2018
Contributor: Christy Pettey
A Gartner roadmap for how enterprise architects can succeed in their new role.
To be a successful enterprise architect, you must first establish the foundation for a sound approach. This requires a firm grasp on best practices, an understanding of how to deliver value, and clearly communicated goals and objectives.
If you are tasked with starting, restarting or refreshing your organization'senterprise architecture(EA) program, then your business is looking for leadership and direction. Your goal should be to improve the organization’s strategy and decision-making ability through the use of technology to achieve business outcomes.
“Thorough preparation, assessment, planning, acting, measuring and — above all, communication — can greatly enhance your chances of success, and there’s no time to lose,” saysJack Santos, research vice president at Gartner.
“Your organization will be counting on you to hit the ground running, and your achievements during your first 100 days in the job will be critical to how you are perceived for years to come,” advises Santos. “Use this time to communicate the business value of EA clearly, engage your stakeholders in regular, open communications and establish your credibility.”
The initial phase starts before you walk through the doors of your new workplace. Take the time to understand what is expected of you and the EA practice, and what success will look like. Before officially starting your new job, review your job description and conduct an initial review of your organization's goals and aspirations for EA.
“With this knowledge under your belt, you’ll be fully up to speed from day one and ready to begin building relationships with the key stakeholders for the EA practice,” explains Santos.
“You’ll also have the means to create your all-important introductory communications. Be brief, clear and consistent, and be sure to connect plans explicitly to the organization's strategic investment objectives, thus demonstrating that the EA roadmap clearly contributes to business success.”
During this period you’ll start to map out a more detailed assessment of the organization and the capabilities needed to support the EA practice. This represents an opportunity to engage your stakeholders in a discussion about their priorities and the organization's strategy.
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This is the point at which you’ll begin to shape a plan to start your EA practice and create a roadmap along which it will evolve. It should be kept high level to expand and build on for six-month, 12-month and two-year plans. This is a living document that you will review regularly with your EA stakeholders, EA team and management team.
Developing your brand will help you frame your efforts and give everyone in contact with EA a clear, memorable anchor. Develop your governance, frameworks and processes to provide structure to the EA practice so that it can work effectively on a day-to-day basis.
As a large percentage of EA time is dedicated to developing teams, determine early on how you willcreate a teamthat supports your stage plan. Consider whether team members have strong interpersonal skills and the ability to effectively build consensus and work through roadblocks. If not, additional communications and soft-skills training may be needed.
“Now it’s time to deploy your plan, get your stakeholders engaged and really demonstrate the value of EA to the organization,” says Santos. “Define your execution process and show how you will move from business strategy through the individual initiatives and projects that support it. This will also help you understand what EA is doing at each step, and what EA deliverables are needed.”
As you move through delivering business outcomes, engage your stakeholders to ensure that your delivery is on track. This is done formally through the governance model, and, often more importantly, through regular formal and informal meetings. This is a good time to implement any initial organizational changes among direct reports, based on your assessments of skills and behaviors.
Here is where you should establish metrics and key performance indicators (KPIs) that track the performance of the EA practice and ensure it is delivering business value. Start by following these four key rules: ·
Use your findings to communicate early wins, successes and challenges to the wider organization.
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Recommended resources for Gartner clients*:
The Enterprise Architect's First 100 Days, by Jack Santos, et al.
*Note that some documents may not be available to all Gartner clients.