CSOs and Sales Leaders Top Priorities for 2022

Discover what is top of mind for sales leaders in 2022

What are the top sales priorities for CSOs in 2022?

Every year Gartner asks CSOs what their top sales priorities are heading into the next year. This year,72% of Chief Sales Officers (CSOs) marked improving pipeline creation as their top priority.

In fact, 70% of CSOs are investing or considering investments in the sales development function to generate pipeline. CSOs can accelerate SDR productivity by improving execution in specialized coverage, data sourcing, engagement playbook and data-driven call coaching. Download our latest research to learn the 4 ways to boost SDR pipeline generation.

Download the top priorities for CSOs

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    Insights for Chief Sales Officers

    In addition to improving pipeline growth, below are the three additional priorities that were identified in our recent survey of CSOs. Gartner for Sales Leaders offers data-driven research, tools, and expert advice to help sales executives meet and exceed their priorities.

    49% of sales leaders believer acceleration early pipeline and lead generation/management efforts are most criticial to the success of their organization over the next six months

    Build Key Account Programs for Growth

    One-third of an organization’s revenue often comes from a few key accounts. Identifying, nurturing and growing those relationships is critical if sales leaders are expected to lower selling costs while producing stronger results. Learn how to identify and prioritize the highest-potential relationships with our process for measuring key account value.

    Read the'3 Steps to Identifying Key Accounts'article.

    49% of sales leaders believer acceleration early pipeline and lead generation/management efforts are most criticial to the success of their organization over the next six months

    Drive Growth Through Smarter Account Management

    Existing customers are a critical revenue source for almost every organization. Meeting organizational growth targets requires sales leaders to establish well-defined account management processes and tools that not only retain customers but also enable account teams to identify, develop and execute on growth opportunities within their account base.

    However, Gartner research reveals that the traditional account management model may actually stunt growth.

    访问密钥insights onhow to drive growth through key account management.

    Sales leaders' level of preparedness to deliver the same level of value in virtual engagements as they did through in-person engagements before COVID-19 with 43% feeling fully prepared and 57% feeling partially prepared to unprepared.
    41% of sales leaders believe focusing enablement to support virtual selling or buying is most critical to the success of their organization over the next six months

    Increase Sales Manager Focus for Maximum Impact

    The frontline sales manager is a critical lever in driving sustained commercial performance for any sales organization. Successful sales managers have to balance many tasks to scale commercial impact across their teams. However, significant changes in today’s buying environment and the internal organization have grown to a point where organizational complexity has diverted sales manager focus away from the priority of driving growth.

    Learn how to guide sales managers to selectively focus their time and attention on the right activities that will drive growth.

    Access the 'CSO Guide to Increase Sales Manager Focus for Maximum Impact'.

    41% of sales leaders believe focusing enablement to support virtual selling or buying is most critical to the success of their organization over the next six months

    Questions about becoming a Gartner client?

    CSOs are adjusting their expanding budgets in 2022 to become better prepared for what could be foundational shifts in the way sales teams and buyers fundamentally interact. For example, CSOs and sales teams are now partially or fully funding activities traditionally owned by marketing, leading into an unprecedented time of spending within these functions.

    Betsy Gregory-Hosler

    Senior Director, Research
    Testimonial

    How does Gartner help tackle your most critical sales priorities?

    Kibo Bodoegaard, Vice President of Sales at Wilhelmsen Ships Service, shares how Gartner helps him tackle his core challenges through research and strategic advice from advisors.

    Gartner is a trusted advisor and an objective resource for more than 15,000 enterprises in 100+ countries.

    Gartner for Sales provides sales leaders with the insights, advice and tools they need to address their mission-critical priorities.