How We Helped This SVP Transform S&OP and Inventory Management

The SVP, Supply Chain at an American apparel company turns to Gartner for help maturing its S&OP and inventory management processes. Gartner’s supply chain transformation support leads to sizeable reductions in total cost of goods sold (COGS) and inventory.

Mission-critical priority

Compared to its industry peers, an American apparel company rates “low maturity” at S&OP and inventory management. The SVP, Supply Chain – charged with growth and demand planning and high-quality standards – turns to Gartner for help prioritizing and actioning process improvements.

How Gartner helped

The client:

Brainstormed with a Gartner Executive Partner (a former supply chain executive) on aroadmap for reducing total cost of goods sold (COGS) and inventory, including additional new KPIs for measurement and reporting.
Validated proposed process improvements against ourrobust supply chain datasets– Gartner Supply Chain Score and Gartner Hierarchy of Supply Chain Metrics.
LeveragedGartner’s Cost Optimization Playbookto avoid common pitfalls.

Business impact

With support from Gartner for Supply Chain, the client:

Overhauled the S&OP process,reducing total COGS by $10M.
Applied best practices to inventory management,reducing total inventory by 27% or $200M.
Leveraged hands-on support from Gartner advisors on the S&OP initiative, which equated to a$120K cost savings ($500/day and 2 workers).